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Eprods LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eprods.co (the “Site”) or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our services.
1. Information We Collect
We collect information about you when you interact with our website, services, or customer support.
A. Information You Provide Directly
• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you purchase or register for our services.
• Communication Data: Information you provide in customer service requests or other communications.
• Phone Number: If you opt into SMS notifications, we collect your phone number and store message interaction data to facilitate A2P messaging.
B. Information Collected Automatically
• Device and Usage Data: Information such as your IP address, browser type, operating system, referring URLs, and details of your interactions with the Site.
• Cookies and Tracking Technologies: Small data files used to track your browsing preferences and enhance your experience on our Site.
C. Third-Party Information
• We may collect data about you from third-party sources, including social media platforms, advertising partners, or analytics providers.
2. How We Use Your Information
We use the information collected for the following purposes:
1. Service Delivery: To provide, process, and manage your orders or inquiries.
2. Personalization: To customize your experience and present relevant content and offers.
3. Marketing: To send promotional emails, newsletters, and advertisements based on your preferences (where permitted by law).
4. Analytics: To analyze usage trends and improve our services.
5. Legal Compliance: To comply with legal obligations and respond to law enforcement or other regulatory requests.
6. SMS Notifications: To send transactional updates, account-related messages, and promotional offers (where permitted by law).
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
• Service Providers: Companies that assist in providing our services, such as payment processors, hosting providers, or marketing platforms.
• Legal Authorities: If required to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
4. Your Privacy ChoicesYou have certain rights regarding your personal information:
• Access and Update: You can access or update your personal information by contacting us.
• Opt-Out: You may opt-out of receiving promotional communications by following the instructions in the messages or contacting us directly.
• Cookies Management: You can manage or disable cookies through your browser settings.
5. SMS and A2P Messaging
When you opt into our SMS services, you agree to receive automated text messages from Eprods LLC. These messages may include, but are not limited to:
• Account notifications and transactional updates.
• Marketing and promotional offers (where permitted by law and based on your consent).
• Reminders and alerts.
Message Frequency: Message frequency may vary.
• Message and Data Rates: Standard message and data rates may apply. Please check with your carrier for details.
Opt-Out: You can opt out at any time by replying "STOP" to any SMS message you receive. You may also contact us to be removed from our SMS program.
Help Instructions: For assistance, reply "HELP" to any message or contact our support team.
Data Use: Your phone number will only be used for the intended SMS communication and will not be shared with unauthorized third parties. We implement strict security measures to protect your data and ensure compliance with all applicable regulations.
6. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is completely secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it.
9. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. This helps us enhance your experience and deliver targeted advertisements. You can manage your cookie preferences through your browser.
10. Links to Third-Party Websites
Our Site may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be reflected at the top of this document.
Contact Us
If you have any questions about these Terms, please contact us:
98-820 Moanalua Rd.
Ste 151 #203
Aiea HI 96701
Email: [email protected]
Phone: (877) 766-4900
This Privacy Policy is intended to ensure transparency and protect your rights while using our services. Thank you for trusting Eprods LLC.